Cloud Expo Europe London

22 - 23 MAY 2019, HKCEC, HONG KONG

CLOUD. DEVOPS. IOT. DATA. PLATFORM. INFRASTRUCTURE.

Co-Located With:

  • Cloud & Cyber Security Expo
  • Big Data World
  • Smart IOT London
  • Data Centre World

Co-Located With:

  • Cloud Security Expo
  • Big Data World
  • Smart IoT
  • Data Centre World

2018 Conference Programme

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Charting the Customer Journey: Paths Along the Digital Trail

16-May-2018
Big Data, Analytics & Artificial Intelligence Theatre
Digital Transformation
Digital transformation is affecting every aspect of the customer experience - changing and influencing the way conversations happen, decisions are made, and actions taken. Majority of customer interaction patterns are ignored because systems weren’t designed to handle complex interactions that occur across digital channels and traditional channels consistently. Explore why the status quo isn’t good enough anymore and how CDOs can use real-time big data analytics to personalise a truly contextual omnichannel experience.
Speakers
Thomas Fan, Solutions Consultants Director, Greater China - TIBCO Software

2018 Sponsors





 




 



 



 







 

 

2018 Partners